Reprint/Return Policy

If there is any issue with your order you must report the problem within 5 business days after the delivery date. Please call us and a representative will assist. If you do not contact us with in that time frame we will assume that your job was correct at the time of receipt. The following […]

Order Approval/ Proofing

ShockWave Print has and assumes no obligation to proof or otherwise review the content or layout of your order. Even if a ShockWave Print customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that ShockWave Print will review any other order […]

Can exact measurements be cut for all products?

Because of the different materials used and the finishing of our products, there is no guarantee for exact measurements of your order. There can be a very small percentage that could be off because of this reason. We do our due diligence to make each product exact to the size requested, but there could be […]