Explanation for turnaround service

Turnaround time begins once your file is uploaded. If your file is placed on hold, the turnaround time will begin once you select ‘Run As Is’ or once a re-uploaded file is received. If an email design proof is requested, the turnaround time will begin once you approve the design proof. All the times are […]

Order cancellation

An order can be canceled at any time prior to it entering into production. To cancel please log in to our website to view your order details and click cancel print job. If you do not see a button for cancellation, the job has gone into production and cannot be canceled.