Explanation for turnaround service


Turnaround time begins once your file is uploaded.

If your file is placed on hold, the turnaround time will begin once you select ‘Run As Is’ or once a re-uploaded file is received.

If an email design proof is requested, the turnaround time will begin once you approve the design proof.

All the times are based on normal business days, Monday through Friday, excluding federal holidays. Please note this does not include shipping time.

If an order is uploaded on a business day BEFORE 12 noon PST the turnaround time starts to count from the day it was submitted. If an order is uploaded on a business day AFTER 12 noon PST the turnaround time starts to count on the following business day. For orders submitted during the weekend or holidays the turn around time starts to count on the following business day.

This entry was posted in . Bookmark the permalink.