How come my order shipment is taking longer than expected?

Orders shipping via UPS Ground may take 1-5 business days in transit depending on your location. Weekends, holidays, and observance days do not count as transit days.

Note: We are not liable for late shipments due to UPS exceptions, such as bad weather conditions. If you received a late package and would like to be considered for a shipping refund, please notify us. We will contact UPS to see if a reimbursement is possible, however it is not guaranteed.